The 2009 Software Satisfaction Awards shortlist

A big thank you to all of the end-users and purchasers of business software applications for taking part in the Software Satisfaction Awards 2009 survey. And it's the biggest yet, with over 8,100 votes cast - making the survey one of the largest individual pieces of business opinion research in the UK. The shortlist for the Award categories is provided below.

Honourable mentions are given to those entrants who came extremely close to making the shortlist, or those who rated higher than the category average, but did not make the qualification level of 5% of the total category vote.

Finally, our congratulations to all of the software houses and resellers that have reached the Software Satisfaction Awards 2009 shortlist - and of course to the worthy category winners.

The shortlist (in alphabetical order by product)

Accounting & Finance
|
HR & Training
|
CRM & Customer Management
|
Special Awards

Accounting & Finance

Small Business Accounting Software

WINNER:

  • KashFlow, KashFlow

RUNNERS UP:

  • Arithmo, Arithmo
  • Diamond Discovery Software, Diamond Discovery Software Ltd
  • Liquid Evolution, Liquid Accounts Ltd

Mid-Range Accounting Software

WINNER:

  • Pegasus Opera II, Pegasus

RUNNERS UP:

  • Access Dimensions, Access
  • HansaWorld Enterprise, HansaWorld UK
  • Mardak Construction Accounts, Mardak

Enterprise Accounting Software

WINNER:

  • NetSuite OneWorld, NetSuite Inc.

RUNNERS UP:

  • COA Solutions Financial Management, COA Solutions
  • Integra Enterprise, iSOFT Business Solutions
  • PS Financials, PS Financials

Web-Hosted Accounting Software

WINNER:

  • KashFlow, KashFlow

RUNNERS UP:

  • Arithmo, Arithmo
  • FreeAgent, FreeAgent Central Ltd
  • Pearl, Pearl

Practice Management Software

WINNER:

  • DRIVE, Relate Software

RUNNERS UP:

  • Advance Practice Management, APS (Advanced Professional Solutions)
  • IRIS Practice Management, IRIS

Honourable mentions:

  • Panache, Practice Net Limited
  • Practice Engine, The Practice Engine Group

Tax Software

WINNER:

  • TaxCalc 2009 Pro, TaxCalc

RUNNERS UP:

  • Digita Personal Tax, Thomson Reuters
  • Drummohr Tax Assistant, IRIS Accountancy Practice Solutions
  • PTP Tax Return, IRIS Accountancy Practice Solutions

Payroll Software

WINNER:

  • Pegasus Opera II Payroll and HR, Pegasus

RUNNERS UP:

  • 12Pay, 12Pay Ltd
  • Payroll Manager, Moneysoft

Honourable mentions:

  • Access Payroll, Access
  • Keytime Payroll, Keytime

Paperless Office Software

WINNER:

  • Spindle Professional, Draycir Ltd

RUNNERS UP:

  • Invu Document Management Software, Invu
  • Mardak Construction Accounts, Mardak
  • Version One Document Management, Version One

Honourable mention:

  • Rapport, Practice Net Limited

HR & Training

SME HR Software

WINNER:

  • Octopus, Octopus

RUNNER UP:

  • Select HR, Select Software UK Ltd

Enterprise HR Software

WINNER:

  • Cascade HR, Cascade HR Ltd

RUNNER UP:

  • SnowdropKCS HR Software, Sage

Talent Management (sponsored by CWJobs)

WINNER:

  • iCIMS Talent Platform, iCIMS

RUNNER UP:

  • Carbon360, Element 78 Solutions

Learning Software

WINNER:

  • Corporate Language Training, digital publishing

RUNNERS UP:

  • Content Point, Atlantic Link Limited
  • Raptivity, Harbinger Knowledge Products

Web-Hosted HR Software

WINNER:

  • Octopus, Octopus

RUNNER UP:

  • Cascade HR, Cascade HR Ltd

CRM & Customer Management

SME CRM Software

WINNER:

  • Salesforce CRM, Salesforce

RUNNERS UP:

  • FileMaker Pro 10, Filemaker
  • Really Simple Systems, Really Simple Systems

Enterprise CRM Software

WINNER:

  • Salesforce CRM, Salesforce

RUNNERS UP:

  • Oracle's Siebel CRM, Oracle
  • RightNow CRM, RightNow
  • Sage SalesLogix, Sage
  • SERVICEScheduling, SERVICEPower

Contact Centre Software

WINNER:

  • Salesforce CRM, Salesforce

RUNNERS UP:

  • SmartPoint, SmartPoint Technologies
  • TouchStar Predictive Dialler, TouchStar Call Centre Software

Web-Hosted CRM Software

WINNER:

  • SERVICEOperations, SERVICEPower

RUNNERS UP:

  • Javelin, Zestia Ltd
  • Really Simple Systems, Really Simple Systems
  • RightNow CRM, RightNow
  • Salesforce CRM, Salesforce

Special Awards

BI/CPM Vendor of the Year

WINNER:

  • Phocas, Phocas

RUNNER UP:

  • IBM Cognos 8 v4, IBM

Reseller of the Year

WINNER:

  • Enhanced

RUNNERS UP:

  • dhc
  • DMC Software Solutions Ltd
  • Profile Technology Services Ltd

Software Vendor of the Year

WINNER:

  • Salesforce

RUNNERS UP:

  • Draycir
  • HansaWorld
  • Pegasus

Green Software Provider of the Year

WINNER:

  • Access

RUNNERS UP:

  • @uk
  • Causeway Technologies
  • GCrypt

Newcomer of the Year

WINNER:

  • FreeAgent Central

RUNNERS UP:

  • Arithmo
  • Zuora